Privacy Policy

1. Who we are

ScaleNest LLC ("ScaleNest", "we", "us", or "our") is a limited liability company registered in the State of Wyoming, United States, with its registered office at 30 N Gould Street, Suite R, Sheridan, WY 82801, USA. We are the data controller responsible for your information under this policy. If you have any questions, contact us at contact@scalenest.cloud.

2. Information we collect

Information you give us

When you fill in our contact form or book a call, we collect:

• Your name
• Your work email address
• Your company name and role (when provided)
• The content of the message or booking details you send us

Information collected automatically

Like most websites, our hosting provider and the services embedded in our site may record basic technical data such as your IP address, browser type, device information, and the pages you view. This helps keep the site secure and working correctly.

3. How we use your information

• To respond to your enquiries and schedule or hold meetings with you
• To provide, and follow up on, the services you ask us about
• To operate, secure, and improve our website
• To comply with our legal and regulatory obligations

We do not sell your personal information, and we do not use it for automated decision-making that produces legal effects about you.

4. Legal bases for processing

Where the UK GDPR, EU GDPR, or similar laws apply, we rely on these legal bases: your consent, the performance of a contract or steps taken at your request before entering one, our legitimate interests in running and growing our business, and compliance with legal obligations.

5. Service providers we share data with

We use trusted third parties to run our website and communications. These providers only process your data on our behalf:

• Formspree processes submissions from our contact form.
• Calendly handles meeting scheduling when you book a call.
• Google Fonts serves the fonts used on the site.
• Our web hosting provider stores and delivers the site.

We may also disclose information where required by law, or to protect our rights, safety, or property.

6. Cookies

Our own site uses only the cookies necessary for it to function. Third-party tools such as our scheduling and form providers may set their own cookies when you interact with them. You can control or delete cookies through your browser settings.

7. International transfers

We are based in the United States, and some of our providers are located in the United States and other countries. Where we transfer personal data internationally, we rely on appropriate safeguards such as standard contractual clauses.

8. Data retention

We keep your information only for as long as needed to respond to you, provide our services, and meet our legal obligations, after which it is deleted or anonymised.

9. Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to processing, and to data portability. To exercise any of these, email us at contact@scalenest.cloud. You also have the right to complain to your local data protection authority.

10. Security

We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

11. Children

Our site and services are intended for businesses and are not directed at anyone under 18. We do not knowingly collect information from children.

12. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

13. Contact

Questions about this policy or your data? Email contact@scalenest.cloud or use our contact page.